Privacy Policy

Last updated: 5/17/25

At Best Coast Plumbing, we’re committed to protecting your privacy. This policy outlines the types of information we collect, how we use it, and how we protect it when you use our website: https://bestcoastplumbing.com

Who We Are

Best Coast Plumbing is a locally owned and operated plumbing company based in Ventura County, CA. Our website address is: https://bestcoastplumbing.com.

What Personal Data We Collect and Why

Contact Forms & Estimates

When you submit a form or request a service, we collect the information you provide (such as your name, email address, and phone number) to respond to your inquiry and provide plumbing estimates or service scheduling.

Comments (if enabled)

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string (hash) may be sent to Gravatar to check if you’re using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to extract that data.

Cookies

Our site uses cookies to improve your experience.

If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These are for convenience and last for one year.

If you visit our login page, a temporary cookie will determine if your browser accepts cookies. No personal data is stored, and it expires when you close your browser.

Additional cookies may be used if you log in, edit, or publish content (e.g., saving login preferences, screen display settings, post IDs, etc.).

Embedded Content from Other Websites

Articles or pages may include embedded content (e.g., videos, images, maps, etc.). Embedded content from other websites behaves as if you visited the external site directly and may collect data, use cookies, and track your interactions — especially if you’re logged into that third-party site.

Analytics & Third-Party Tools

We may use third-party services like Google Analytics to understand how users interact with our website. These tools collect anonymized traffic data through cookies for performance and usage insights.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic approval of future comments.

If you register on the site (if applicable), your profile information is stored and editable by you and site administrators.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of your data, or request deletion. This does not include data we’re required to retain for legal, administrative, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

How We Protect Your Information

  • We never sell your personal information.

  • We use secure tools and protocols to protect your data.

  • Information shared with us is only used for business purposes (e.g., responding to service requests or follow-ups).

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Best Coast Plumbing
(805) 410-9197